Tuesday, May 17, 2011

I would like to say that I am very pleased with the Coin Meter Company. The installation of the new dyers and washers was fast and only had a small impact on our residents. I was very pleased with the presentation by Susan Sabala to our residents. She was very kind as well as informative and explained the new system very well (moving from coins to the card payment system). The service team was very fast and responsive to any requests made our office or a resident...sometimes coming to our property in a few hours after the call was made. I really appreciate such fast and professional yet personal service Coin Meter provides. Thank you very much for all your assistance and we look forward to working with at our property.

Lindsey Fry
Housing Authority of Portland

Thursday, March 3, 2011

Folding Clothes

The perfect way to fold your clean clothes...



Can you do it?

Thursday, February 24, 2011

College Students: How they are moving our industry forward

College students have proven to be a wild card when it comes to expectations from their living situations. It's not their fault though. They are always at the forefront of technology and expect that everything they come in contact with to be the same. They want to play their iPod in their car, watch TV on their cell phone, have a GPS in their music player. And they want internet. All the time and everywhere.

The great thing about this generation, is that you can communicate with them on many different platforms. Property management companies are learning that they are going to have to be more innovative and creative in their communication. Although it may seem difficult to figure out what they want, it's not! They want what is cool and different, and to feel like they have an intimate connection with every person and business they come in contact with. Social media is what can bridge this gap. MHN Online explores a company called Campus Advantage in a report called "Student Housing, A Different Kind of Property." Campus Advantage has found ways to engage and communicate with college students on Facebook and other social network sites, to figure out what it is they want from a housing unit.

One very important utility that college students have insisted is a necessary for their living situation is explored in the article called "Internet Is the New ‘Location’ in Student Housing." MHN Online looks at students' expectations for internet availability in their apartment complex. They want to know if you provide internet and don't want to pay for it if you do. This is a generation that grew up online, downloads their class syllabus from a website, has classroom discussions in an internet forum, and not to mention the wild addiction to social networking. Having access to internet is described in this article as more of a necessity than running water to these residents.

At Coin Meter Company, we have not only recognized this demographic's dependence on internet and their cell phones, we've learned how wireless they really are. Our company is operated on quarters and this particular resident runs on their credit card. Not only is it hard for them to find quarters, they really don't want to. Can you blame them? So in order to meet the needs of this market, our company is now able to offer smart card systems to our college clients, and with this comes a wide variety of options!

OneStop Add Value Stations: This system accepts credit/debit cards and cash to add value to a resident's laundry card. No quarters needed!

Code Based Revalue: Residents can add value to their smart chip laundry card via RevalueMyCard.com or use their cell phone to add value to their cards!

WaveRider Laundry System: This innovative system is wireless and cashless. A simple swipe of their credit/debit card right at the laundry machine and residents can take care of their laundry needs instantly. With this system residents can also monitor the availability of laundry machines online before leaving their apartments.

This market will always be changing, may never be satisfied, and we all may spend a lot of time and money to keep up with them. However, it's proven that this demographic is recession proof... so there is value in giving them what they want!

Thursday, February 17, 2011

How Do We Create More Jobs for Oregonians?

It's no secret that Coin Meter Company prides itself on being a locally grown Oregon company. However, Coin Meter was started 40 years ago and the Portland market has become a very different one for startups. One thing we can't ignore, is that Portland's economic health isn't going to get better without creating an environment that welcomes startups and companies who are interested in relocating here. The Portland Business Alliance recently held a Jobs Summit that created an action plan for our community to "create a vibrant and prosperous regional economy that generates family-wage jobs and sufficient tax revenues to support critical public services." This action plan outlines short and long term goals and ways to measure if these goals our met. The plan is designed to support the residents of Portland we have now, and to encourage the prospect of Portland being a key building block in a company's structure. Our company sees the value of growing a community from within, reaching out to other entities to show them what a great place Portland is to run a business, and that we have the personnel here to sustain a company for 40+ years!

The Portland Business Alliance Jobs Summit action plan can be found here.

Click here to read why Jive Software moved it's headquarters from NYC to Portland.

Tuesday, February 8, 2011

A testimony to our service...

"When it comes to Coin Meter’s response and professionalism to any problems I have with their machines it’s just perfect. I cannot remember the last time that I had to wait more than 24 hours to have somebody come out, if not the same day. That 24 hours depends … if the work order comes in toward the end of the day. If the work order comes in the morning they are usually there by noon or 1:00 taking care of the situation."

- Dan Addis, The Morrison

Thursday, January 20, 2011

Laundry 101: How to properly use a dryer

We had a resident chat with us about a common issue laundry users have: how much of my washed clothes can I load the dryer with?

A Speed Queen frontloading washer has a stainless steel tub with an 18lb capacity. Comparatively the Speed Queen single dryer also has an 18lb capacity, although it appears to be bigger. The reason for this is because clothes need space in the dryer to tumble and get dry. If you pack your dryer with several loads of wet clothes, a few issues may occur:
- Your clothes won't get dry
- They will come out wrinkled and damp
- You will end up spending more money on another dry cycle
- Packing your clothes in the dryer is a common way that dryer fires start

So be safe and smart, and let the dryer do it's job!

Monday, January 17, 2011

Water Costs in Portland-- How do we rank?

How Portland ranks (Statistics From The Oregonian)

The city’s average monthly combined sewer/water bill is the fifth-highest among the nation’s 50 most populous cities. Separated, Portland ranks No. 4 by residential sewer charges and No. 18 by water rates.

1. Atlanta: $154
2. Seattle: $135
3. San Francisco: $108
4. San Diego: $93
5. Portland: $92
6. Boston: $88
7. Honolulu: $85
8. Austin, Texas: $78
9. Virginia Beach, Va.: $76
10. Colorado Springs, Colo.: $68
Source: Black & Veatch Management Consulting

How can you help decrease your water bill? Common area laundry rooms use 330% less water than in unit machines. It has been described as the easist way to cut your utility bill.